btd99 Terms and Conditions

1 General Information

btd99 (hereinafter referred to as "Platform", "we" or "our") is an online betting and casino service provider for users in Bangladesh. The website is operated at https://btd99.cam.

These terms and conditions ("Terms") form a legally binding agreement between btd99 and any user of the platform ("you" or "member"). By registering, logging in, or using any service on btd99, you confirm that you have fully read these Terms and agree to comply with them.

If you disagree with any part of these Terms, please refrain from using the btd99 platform.

2 Eligibility and Age Verification

To use the btd99 platform, you must meet the following eligibility requirements:

• You must be at least 21 (twenty-one) years of age.
• You must be of sound mind and capable of making your own decisions.
• You must ensure that your use of this platform does not violate any applicable local laws.
• You may only operate a single account in your own name.
• You may not register on behalf of or as a representative of another person.

Age Verification Process

btd99 may request relevant documents at any time to verify a member's identity and age. Withdrawal facilities may be restricted until verification is complete. Providing false information may result in account cancellation and forfeiture of deposited funds.

3 Account Registration

To open an account on btd99, you must provide accurate and complete information. It is your responsibility to keep the information provided at registration up to date at all times.

Account Security

• Your login credentials (username and password) must be kept strictly confidential.
• Sharing login credentials with third parties is strictly prohibited.
• If you suspect unauthorized access to your account, you must notify the support team immediately.
• The member bears full responsibility for all activities conducted from their account.

Multiple Accounts Prohibited

Each individual may operate only one account. If a person is found to hold multiple accounts, all accounts will be closed and all bonuses will be cancelled.

4 Deposits and Withdrawals

All financial transactions on btd99 are processed through fully secure and encrypted channels. Accepted payment methods are: bKash, Nagad, Rocket and Upay.

Deposit Terms

• Minimum deposit amount: ৳100 (for each payment method).
• Deposited funds must come only from a payment account registered in the member's own name.
• Deposits from third-party accounts are not accepted and any such deposits will be returned.
• If a deposit fails, please contact your bank or mobile banking provider.

Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally processed within 1 hour.
• Withdrawal requests will only be sent to the registered member's own payment account.
• Withdrawals may be on hold until bonus wagering requirements are met.
• Withdrawals may be delayed if identity verification has not been completed.

5 Bonuses and Promotions

btd99 offers its members attractive bonuses and promotional offers. Specific terms and conditions apply to each bonus.

Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 15 times (15x). This means that to withdraw the bonus, you must wager 15 times the total of the deposit and bonus amount.

Bonus Terms

• Each bonus offer is active for a set period; unused bonuses will be cancelled once that period expires.
• Multiple bonuses cannot be active at the same time unless specifically permitted.
• Bonuses are for eligible members only — bonuses will be forfeited in cases of multiple accounts or fraudulent activity.
• btd99 reserves the right to modify or cancel any bonus promotion.
• VIP members will receive additional benefits and weekly cashback according to their tier.

6 Betting and Gaming Rules

All betting and gaming activities on btd99 are conducted in accordance with specific rules.

General Gaming Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• If any bet is affected by a technical error, btd99 reserves the right to void that bet.
• Specific event rules apply to cricket, football, and other sports betting.
• Live betting offers may change according to market conditions.

Casino Game Rules

• Each game has its own rules, which are displayed before the game begins.
• If a software error causes an abnormal situation, btd99 may void that round.
• The outcome of any game is determined by an audited random number generator (RNG).

Bet Limits

btd99 sets minimum and maximum bet limits for each game and market. These limits may change at any time. btd99 reserves the right to temporarily adjust the bet limit for a specific member under special circumstances.

7 Prohibited Activities

The following activities are strictly prohibited on btd99 and, if detected, will result in immediate account closure:

• Using the platform for money laundering or processing illegal funds.
• Placing bets using computer bots, scripts, or automated software.
• Creating artificial betting patterns to exploit the bonus system.
• Attempting to earn bonuses by manipulating activity across multiple accounts.
• Threatening, harassing, or insulting other members or btd99 staff.
• Attempting to hack btd99's systems or breach its security.
• Opening an account by providing false or misleading information.
• Operating an account on behalf of a minor.

8 Privacy and Data Protection

btd99 treats the privacy and security of your personal information as a top priority. Our full privacy policy can be found on the Privacy Policy page.

Data Collection and Use

• btd99 collects only the information necessary to provide its services.
• Collected information is not sold to third parties.
• Information may be shared with regulatory authorities where required by legal obligation or for fraud prevention.

Security Measures

btd99 uses SSL encryption technology to keep all transactions and personal information secure. Industry-standard security protocols are followed for data protection.

9 Responsible Gaming

btd99 treats responsible gaming as a core principle. We believe gaming is entertainment — not an addiction.

Limit-Setting Features

• Members can set their own daily, weekly, or monthly deposit limits.
• The option to temporarily or permanently deactivate an account is available.
• The option to join a self-exclusion program is always open.

To learn more about responsible gaming, visit the Responsible Gaming page. If you need help, contact our 24/7 live support team.

10 Disclaimers and Limitations

btd99 will not be held liable in the following circumstances:

• Any loss caused by internet disconnection or network failure.
• Issues arising from third-party software or hardware faults.
• Unexpected technical outages that are beyond btd99's control.
• Financial losses resulting from a member's own gaming decisions.
• Force majeure situations — circumstances such as natural disasters, government intervention, or pandemics.

btd99's total liability for any single incident will be limited to the amount wagered on that specific event.

11 Account Closure and Suspension

Closure by Member

Any member may request closure of their account at any time via live support or email. All pending withdrawals will be processed before the account is closed. Any active bonuses will be cancelled.

Suspension by btd99

btd99 may suspend or close an account for the following reasons:

• Violation of these terms and conditions.
• Failure to complete identity verification.
• Suspicious or fraudulent activity.
• Compliance with legal obligations.
• Failure to provide requested documents on time.

Prior to suspension, btd99 will notify the member where possible. However, in cases of fraud, the account may be closed without prior notice.

12 Dispute Resolution

If you have a complaint or dispute, please follow the steps below:

1. Step 1: Contact our support team via live chat. Most issues are resolved immediately.
2. Step 2: If the issue is not resolved via live chat, send a detailed complaint to [email protected].
3. Step 3: After submitting a complaint by email, a response will be provided within 7 business days.

13 Changes to Terms

btd99 reserves the right to modify these terms and conditions at any time. In the event of changes:

• The updated terms and conditions will be published on the website, with the date of change noted at the top of the page.
• For significant changes, members may be notified by email or through a platform notification.
• Continued use of the platform after changes have been made will be considered as your acceptance of the new terms and conditions.
• If you do not agree to the new terms and conditions, you have the option to close your account.

The latest terms and conditions will always be available on this page. It is recommended that you check this page regularly.

14 Contact

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat: Support is available in Bengali 24/7.
• Email: [email protected]

Our support team is always ready to help you. For more information, visit our FAQ page.